Medicaid Transportation for Caldwell, Christian, Crittenden, Hopkins,
Livingston, Lyon, Muhlenberg, Todd and Trigg Counties ___________ 1-800-467-4601
HUMAN SERVICE TRANSPORTATION & DELIVERY
STEPS TO REQUESTING TRANSPORTATION UNDER MEDICAID
1. Call 1-800-467-4601 at least 72 hours prior to your medical appointment.
2. Have current Medicaid number available and give this number to the person taking your call.
3. Provide the person taking your call with the following information:
a. Your name and relationship to the rider (if not the client yourself, then you must be the spouse,
legal guardian or hold a legal power of attorney)
b. Date, time and address of the medical appointment
c. Medical reason for the trip
d. Any special needs of the rider such as needs wheelchair, legally blind, etc.
4. A confirmation number will be issued after all necessary information is obtained by the clerk and entered
into the computer system. This number should be retained in order to verify that the trip has been